Visits to retail bank branches are set to drop 36% by 2022. At the same time, mobile transactions will increase by 121%.
The lesson: sectors spanning the financial services specturm including; Banking, Wealth Management and Insurance Institutions must prepare for a digital-first future. Your online experiences need to be as social as Instagram, convenient as Amazon, personalized as Netflix, and intuitive as Apple - even if you are 150-years old.
Episerver’s Digital Experience Cloud™ Platform makes it easy for financial service providers to deliver better experiences. You can quickly create mobile experiences, combine your services with personalized content, and use intelligent marketing automation to move the customer journey forward.
Mesirow had to make the brand come alive digitally. Episerver’s solution was chosen for its ease of use and ability to deliver an authentic web and brand experience.
Metro Bank took action by revamping their digital estate to better meet the needs of their more than one million customers.
Secura Insurance had several clear goals for the upgrade. The first was to move from the existing site with minimal disruption to business. Next, the new platform needed to drive organic traffic to increase Secura’s reach.
Eastern Alliance sought a platform that would allow secure access to resources and tools easily. This innovation would help agents and clients view policy & claims data as well manage billing and payments.
Watch how the Episerver Digital Experience Cloud helps you create modern digital experiences. The platform automatically personalizes experiences with artificial intelligence, integrates with live chat functionality, and delivers “headless” content anywhere.
In the financial services industry, transformation strategies are no longer an option. To improve operations, drive growth and become a successful organization, you must leverage data analytics, improve CX and eliminate the silos.Craig McLaughlin, CEO, Extractable (Episerver Solution Partner)
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