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Be efficient by focusing on the content and your messaging, not the interface. The tools are there when you need them, but the content is always in focus.

Using the On-Page Edit feature users can edit directly on the page and view updates in real time as changes are made.

Media, pages, small content blocks (i.e. banners, maps, teasers, etc.), and products all share the same drag and drop capabilities making it easy for web editors to work with and structure content any content in a similar manner.

The Episerver Asset Manager provides role based access, file versioning, customizable file metadata, and more. Content contributors can add metadata to files and using the Asset Manager. Custom metadata properties can be added of various data types.

The forms designer is a WYSIWYG tool that enables users to drag fields onto the form and adjust the layout.

The view button can be used to switch between different channels or screens (e.g. desktop, tablet, phone) to see how your content adapts the layout to, for example, an iPhone or iPad.

Visitor groups in Episerver enables you to target content to specific audiences based on criteria such as geographic location, visited pages, profile properties, referrer, search keywords, and more.

Optimize your content based on specific keywords. Get on-page recommendations and increase your search engine rankings.

Set up various social channels and configure which editors and marketers can publish to each. When an article or product should be promoted, can create a social message and target it to the social channels of your choice.

Create new content or edit existing content and add to a project, to either publish them immediately or schedule them for publishing at a specific date. Adding content to a project means that the content will be associated with the project.

Create campaigns that connect different systems and span across content, commerce and behavioral data. Stage and preview content, promotions and discounts that belong to specific campaigns with a specific goal.

Multiple sites and sub sites can be easily managed from a single instance of Episerver.

Powerful content reuse tools facilitate content reuse across multiple sites, separating the presentation from the data so that the same content can be rendered in various formats and displayed in various contexts.

The built-in Episerver search engine enables external and internal users to search content across multiple Episerver sites. Users can perform free text and Boolean searches.

Measure and optimize traffic cross channel in the context of your work. Get analytics insights when creating content to improve content optimization powered by Google Analytics

Quickly set up A/B Tests on multiple variations of a page to see which one generates the most conversions. Visitors are routed to the different variations while the test is running.

Allow editors to work with multiple languages, and instantly see which content has been translated and which hasn't. Use auto-translate to get started quickly.

Content versions can be compared side by side including comparing different language versions.

Episerver maintains comprehensive version history of all content items including who updated the item and when.

Administrators can create users, groups, and roles to grant permissions to content items, pages, types of pages, blocks (smaller widgets of content), media, properties, files, folders, and language variations.

Dashboards enable editorial and administrative users to personalize and aggregate the tools most relevant for them to simplify and streamline their day to day tasks.

Standard .NET components and open, well-documented APIs enable easy addition of new functionalities, both via integration using web services or in-proc APIs.

Unlimited sites included in a single Web App for a single code base. Multiple sites are handled by the multisite features in Episerver. There are practical and technical limits that each Web App can use on number of sites in the DXC Service.

Pre-pay for additional Transactional Emails. Overages for additional Transactional Emails that were not pre-paid will incur higher cost.

The built-in Episerver search engine enables external and internal users to search content across multiple Episerver sites. Users can perform free text and Boolean searches.

Episerver Find license for development. Common usage is for developers to work on their local machine leveraging Find index in the cloud.

Baseline package for Campaign - varying amounts of email depending on the package plus live analytics, mobile fusion, visual link, and deep analytics.

Additional Emails per year over and above the base amount.

Episerver UGC Group is a cloud-based solution for marketers to collect, curate, and present user generated content from multiple social media feeds. Group package includes 5 administrative logins, up to 20 aggregation terms, up to 10 filters, and 150k of data storage.

Upgrade from UGC Group to UGC Enterprise, pro-rated for term of annual contract

Episerver Social is a cloud-based platform of extensible services for modeling and managing community-generated content. Comments and ratings combine to help deliver user reviews, which can be associated with resources such as content and products.

LivePerson is a live chat capability integrated into websites. LiveEngage is a hosted service provided by LivePerson and can be integrated into licensed or DXC Service implementations through tags on the pages of the site.

The Digital Experience Cloud Service will adapt and automatically scale to handle increases or decreases in traffic and site load.

A Web Application Firewall (WAF) sits in front of web applications to filter out malicious traffic at the application layer.

Content Delivery Network (CDN) allows placements of assets such as images and video, and even whole web pages, at the very edge of the network closet to customers to ensure top performance. It also adds security layers protecting your application from online threats before it is even reached.

Customers with a presence in China may wish to extend their CDN capabilities with this additional offer to ensure visitors within China have the best experience.

Patching of the Web App is handled by Microsoft. This does not include patching of the Episerver software since this is handled by the partner or customer developers.

Active and passive security tests against login forms, error messages, database backups, and other common areas of security holes. Includes OWASP. Customer receives a report.

DDoS (Distributed Denial of Service) attacks are common and complex, and traditional on-premise solutions cannot handle these. Episerver DXC Service offers advanced protection at the network edge through its CDN provider including UDP and ICMP protocols...

Episerver performs regular backups of the application and database.

Episerver performs regular backups of the application and database. Episerver saves backup copies for thirty-five (35) days after which Episerver does not take responsibility for the backup information (retention 35 days).

APM including code level transaction and associated performance monitoring.

Availability check for the application.

Transactional monitoring helps ensure your website is working as expected by providing automatic validation of the individual transactions, or scenario steps, that occur in the website visitors flow.

TLS/SSL is commonly used for encrypted integration and communication with other services over HTTP (HTTPS).

The service includes a shared TLS/SSL certificate provided by Episerver that will be valid for multiple domains in a multi-site configuration. This means that all domains will be TLS/SSL secured by default. Episerver manages renewals of the shared certificate.

The included one (1) SSL Certificate is typically sufficent. For customers wishing to have additional SSL Certifications they are Option at an additional cost.

One VPN connection is included.

While Azure did not support IPv6 at the time of authoring this content the CDN leveraged in the services does and translates/communicates in IPv4 down to the web application.

This is a major rewrite of the HTTP protocol to support advancements in web technologies and best support modern websites.

WebSockets is a communication protocol for web browsers and servers.

An Episerver application that can automatically failover to another instance of the same application. An Episerver Application Environment for failover is one (1) Microsoft Azure™ web app, access to one (1) Azure SQL database, one (1) Azure Blob Storage. Application Environments for Commerce packages include one (1) additional Microsoft Azure™ web app and access to one (1) additional Azure SQL database. This also includes one (1) Azure Traffic Manager for handling the redirect if the primary site fails.

This is the live environment. In Production, website users will perform authoring of content, using for example the Episerver content publishing flow or projects, and website visitors can access public content.

Episerver uses this environment to test production deployment, and verify performance and operational functionality. Customers may also use for UAT, load testing, or approved penetration testing.

Partners and customer deploy the full solution, as daily builds or continuous releases. Here customers can validate initial integrations with external systems, perform functional testing, and add initial content in the case of a first-time deployment.

If there are multiple development streams running in parallel, it is sometimes convenient to have a number of additional deployment environments.

Additional available at an extra cost.

Support is the process of identifying and responding to incidents reported to Episerver by email, or phone. Support is limited to Developer Support, relating to the programmatic use and operation of the Episerver platform.

"Availability" means availability of the Customer Web Site(s) based on the Episerver Software Platform(s) and the ability to serve web content and commerce.

“Incident” means any event which is not part of the standard operation of the Service and which causes or may reasonably be expected to cause, an interruption to, or a reduction in the quality of, the Service.

A "Problem" is a reoccurring issue within the Service. Problem Management is research and root cause analysis to permanently resolve the Problem.

Maintenance is the access to the latest software updates released by Episerver for products that have been licensed either through a partner or directly from Episerver.